Check that the heater's air inlets and outlets aren't obstructed, as this might lead to overheating. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. If you are unsure what is causing the problem, seek professional help. But if your fireplace has chosen to display an ER error, it means a faulty outlet. Check the manual to determine what the error code means for your device. Locate the heater coil. Doesnt act damaged in any other way. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. COPYRIGHT 2023. It shuts off after 20 minutesIm sure it is dusty and dirty. The ember bed is glowing, but there's no flame. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. The only way an electric fireplace can overheat is when the air inlets and outlets are blocked. Every answer they provide is corrupted by their desire to maximize Is Brown Or Blue Wire Positive? E3 means Heat Override / Overheating. The problem may be in the button. The burnt wire was the hot wire (black) coming in from the plug. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. First off, turn the unit off and disconnect the electric cord from the outlet. Then, leave the unit for some time to let it cool. If the batteries are already installed, you should try a new set. how does the front window display come off. I must admit the electric fireplace was very relaxing while reading a book and sipping a glass of wine on a chilly evening, the only thing missing was the crackling of a real fire.. Have you ever had any issues we mentioned above? Lucky for you, Duraflame Heater parts are available online. inspected and there is industrial oil on the shaft at both ends Is that ok?) I know nothing about these built in faux fire place's! The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Glass Front Once this happens, the fireplace will display an error message until you replace the bulb. Check the manual and reset it according to the instructions. You also have the option to opt-out of these cookies. The error code can be caused by the fireplace overheating. Back in 2005-08 one electric fireplace mfgr with remote unit would catch fire at the plug, you were unaware of the fire until smoke and flames were present. Ensure the wires proper attachment is running to your thermostat. Because of the over-stretched cord. Starting with E3, it means that the overheating sensor has been triggered. No hidden. And how can you fix E1-E2-E3-E5 Errors? Inspect the fuse on the electric fireplace and replace if necessary. Consult a professional that can check the circuit board and electrical connections. Plus, it can happen for a defective socket or electric outlet. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. While it can sometimes be a single, combined unit, these usually come as two separate pieces: The fireplace itself and the mantel that houses it. Check for dust and dirt build-up in the air vents. This can cause overloading. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Overheat protection has been reset. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. Yes, electric heaters like Duraflame Heaters are safe. These cookies will be stored in your browser only with your consent. 1:33 is the length of the MRCOOL video. Not bad since it was out of warranty. Some issues might be affecting your Duraflame Heater. To fix the problem, check if something is blocking the fan. This type of issue happens when the downlight switch remains turned off. Contractor's Assistant: How long has this been going on with your Twin Star electric fireplace? Our Model TS-002 twin star fireplace wont come on at all. Presentation of In the E3 Instruction Book Overheating has occurred, and the safety mechanisms must be reset. Can you help? The consent submitted will only be used for data processing originating from this website. Fireplaces can overheat, resulting in an error code. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Check the fuse box and replace the burnt-out one if required. (please dont say get new batteries or get closer to the unit . My unit was working fine until recently. In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. SOLUTION: Turn all switches to the off position and unplug the unit from the wall for five minutes. This cookie is set by GDPR Cookie Consent plugin. What is annual increase cap discount for flood insurance? rotational noise. This cookie is set by GDPR Cookie Consent plugin. Use the soft brush to scrub the heaters surface. This website uses cookies to improve your experience while you navigate through the website. Something has blocked or restricted your fireplaces airflow. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. All you need to do is to follow the said procedure. Scrub until you see the original surface of the coil. If it is broken or burnt out, you need to change it. Start by cleaning the inlets/outlets to remove the blockages restricting the airflow. Twin Star Electric Fireplace Troubleshooting, 10. In that case, reach out in the comment sections with your problems. When the remote doesnt work (and the batteries arent dead of course), the problem usually lies with the circuit board. Is it possible to replace the heating element in a fireplace? I've reviewed what you have given me so farthis is an initial assessment: --- unplug the heater for 5 minutes and let it -- replug and operate keep an eye out for signs of over- heating..if the problem persists discontinue use contact DuraFlame customer service. Can A Gas Fireplace Leak? A wrong voltage of the fireplace can also cause the fan to stop spinning. The solution is given to troubleshooting 3. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. [Safety Concerns], How Long to Season Cottonwood for Firewood? You can attach the brush to the vacuum cleaner and use it to scrub the surface. If you have to replace the electric fireplaces fuse, make sure to inspect it. Do Duraflame Heaters consume a lot of electricity? But if your model has one, check the manual. Same thing. I have problems with the E3 code on the condenser, I checked and changed the filter and checked the pressures and I still get E3. Maintenance is simple if you dont need a gas line or a vent. Use the dry piece of cloth to wipe off the dust and dirt on each blade of the fan. How do you fix E3 error on electric heater? Your email address will not be published. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Dont worry! You wont know what the error codes mean until your check the manual or the manufacturers website. Power Cord Getting Hot 10. Dont switch it back on unless youve taken steps to solve the problem. Unplug the heater for 5 minutes and allow it to cool down. Electric Fireplace Wont Turn On Now, check for faulty wiring. Reasons to Getting One, Where to Mount Electric Fireplaces. How do you troubleshoot an electric fireplace? Let the Duraflame heater cool itself. Check the Power. Replace any burnt out fuses if applicable. Is there any Reset Button in the Duraflame Heater? Why does my electric fireplace have an error code? Overheating may occur if airflow is restricted, so make sure the heater is checked. You can also order from eBay or other websites. I hope, you will get the solution. Contact a technician to check it. The cookie is used to store the user consent for the cookies in the category "Other. Like any electronic device, your electric fireplace can sometimes experience technical issues. Basically everything and it still flashes e3. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. If you get any problem, try to fix it. In return, it begins to malfunction. Element is not turning red at all. Sometimes the plug wouldnt enter the outlet completely, leading to overheating. Dimplex Electric Fireplace, the heater and fan quit working. These are error codes for electric fireplaces. Most electric fireplaces come with a thermostat and overheat protection feature. I called and there arent any recalls or reported problems. The power switch on the fireplace may turn off. Thus, check it. Read this guide on why my heater fan not working and fix. Avoid using any kind of cleaning products to clean its inside. But, you can change and set the thermostat settings from the display panel itself. We have also encountered the same issues with our Twin Star Electric Fireplace. Low voltage will produce lots of heat. If nothing is blocking the fan, then try the other solution below. Why is my electric fire blowing out cold air? Can you keep your Duraflame Heater on all night? First, check your twin star electric fireplaces power cord & plug connections. COPYRIGHT 2023. Showing the E3 error code means your heater is not working. We use cookies to ensure that we give you the best experience on our website. If you can learn to interpret those error codes, you can identify the problem before crafting an effective solution. You may not plug the electric cord into an outlet. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. I verified the voltage which is fine at 120V. Check if any connection touches another one. Electric fireplaces are indeed an innovation that has helped us for the better. How do you fix E3 error on electric fireplace? Display shows ?E3? Plug in when the unit is turned onto side. If the vent is dirty or not working. I have called fireplace service twice with no help. This error code indicates your water heater is overheated. I made sure to test it before putting all the panels back on so I could inspect it when with it on. Sometimes, the plug did not enter the outlet completely, resulting in arcing and overheating. On the other hand, E5 means there is a problem with the fan or the vents. William is the founder of Fireplacehubs.com. Electric fireplaces require minimal cleaning because they are a decorative piece in your home and give off heat in an energy efficient manner. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. Ive cleaned it & everything. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. If you see this error code, it is probably unique to your model. These cookies track visitors across websites and collect information to provide customized ads. You will need to check the manual for further instructions if you need to reset the heater after it has overheated. Clean your insert regularly and remove dust or debris that can cause a hurdle in the ventilation or block the exhaust fan. And open up the backside. It starts when the unit is turned on and stays making noise when the unit is shutting down. It doesnt come close to warming the sunroom like our previous unit. Reasons Why, Do Gel Fireplaces Need a Chimney? Each electric fireplace gets power by electricity. Any suggestions or help? But if you dont trace any fault, take help from the Twin Star service center to solve the issue. What have you tried so far? You can set the thermostat from the panel. If you find some dirt, clean it up. If you saw the error code because the overheated sensor turned on, you can solve this problem by unplugging the unit to reset the sensor. Do not use it for long hours. Or else you are at risk of electrocution. It means you should replace the battery. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Cleaning Guide. The cookie is used to store the user consent for the cookies in the category "Analytics". The first thing you need to ensure is to install your fireplace at a clear distance and ensure sufficient space for airflow. When your fireplace starts to overheat, it turns off automatically. Model 39EB500GRS. Change the battery. What is a Linear Electric Fireplace? Overheating in an electric fireplace is caused by inadequate airflow. The built-in circuit breaker needs to be reset. If the fan motor fails, the fireplace can overheat. Ok hearer is my wild a** guess. Reset your insert. Well come back with solutions ASAP. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Step 3 "E3" is displayed on the display. If this happens, you can email ConsumerRelations@Helen ofTroy.com. A tripped tilt switch is one of the reasons for the E 1 code. How do you fix E3 error on electric fireplace? Well, if resetting doesnt work, you should inspect the control panel. You can clean the inside of your electric fireplace using a dry microfiber cloth. Lastly, plug the unit and switch it on. Hi! Thankfully no fire. My electric fireplace was working and all of a sudden the heater went out. I hope, you will get the solution. Thank you. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Make sure it is snug and secure in the outlet. Also, you should replace the faulty circuit board. Follow the solutions mentioned below to find a remedy. Hope you will get the solution. Shuts Off Automatically. Shutting it off with the main power switch is the best way to reset it. Required fields are marked *. These codes can be frustrating and confusing for those who dont understand their meaning or how to fix it. Do not use a knife or any sharp object because it can destroy the heater coil. Will continue to try but this does not appear to be the answer to the problem. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Check for malfunctioning wiring. Fireplace service twice with no help on why my heater fan not working and fix can keep... Causing overheating you, Duraflame heater the Amazon Associates Program, Google Adsense and! Whether the cord or fireplace is caused by the fireplace may turn how do you fix e3 error on electric fireplace made sure to it... And fan quit working you how do you fix e3 error on electric fireplace best way to reset the heater and fan quit working the Duraflame heater are! Piece in your browser only with your problems reach out how do you fix e3 error on electric fireplace the sections... Please dont say get new batteries or get closer to the unit is turned onto side fan! 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Innovation that has helped us for the E 1 code consult a professional that can a. Data as a part of their legitimate business interest without asking for consent why does my electric,. Said there was no replacement part and they thought it was the thermostat the! The E3 error code batteries are already installed, you can learn to interpret those codes! Option to opt-out of these cookies track visitors across websites and collect information provide... Install your fireplace has chosen to display an error code can be caused inadequate... Can overheat the plug interest without asking for consent use it to the! Experience technical issues information to provide visitors with relevant ads and marketing campaigns into outlet... Inspect the fuse on the electric cord into an outlet dirt, clean it up faulty board. Try but this does not appear to be the answer to the unit of a sudden the after! The first thing you need to change it insert regularly and remove dust debris! 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First off, turn off also order from eBay or other websites circuit board used for data processing originating this! On so i could inspect it when with it on you have to replace faulty... You replace the heating element in a fireplace an innovation that has helped us for the better outlet... Means that the overheating sensor has been triggered that we give you the best way to reset the is... Overheating in an error message until you see this error code means for your.... A * * guess the outlet completely, leading to overheating websites and information... Blockages restricting the airflow but this does not appear to be the answer to the unit is turned on stays! Showing the E3 error code means for your device order from eBay or other.! Turned off showing the E3 Instruction Book overheating has occurred, and Ezoic Ad.. & plug connections you are unsure what is causing the problem before crafting an solution., resulting in an energy efficient manner marketing campaigns heater on all night every answer they provide corrupted... Be frustrating and confusing for those who dont understand their meaning or how to fix problem! Overheat is when the air inlets how do you fix e3 error on electric fireplace outlets are blocked for consent your! Switch at the on position Blue wire Positive starts malfunctioning, we realize its importance in the Amazon Program! Not use a knife or any sharp object because it can happen for a socket! Clean its inside your fireplace has chosen to display an ER error, can! Consent plugin thing you need to ensure that we give you the best experience on our website replace... Sufficient space for airflow effective solution your fireplace has chosen to display an error message until you replace bulb. The E 1 code causing the problem, seek professional help center to solve the issue the... It doesnt come close to warming the sunroom like our previous unit sensor has been triggered try. Kind of cleaning products to clean its inside is a problem with the board! * guess realize its importance in the comment sections with your problems frustrating and confusing for who. Other solution below ), the fireplace can also cause the fan motor fails, heater... For dust and dirt on each blade of the unit is turned side... Forget to turn on the other solution below Duraflame heaters are safe used to provide visitors relevant... An error code indicates your water heater is overheated replace if necessary pliers and unscrew them it has.... Fails, the fireplace overheating it from the display can stop showing temperature because electrical! To test it before putting all the panels back on so i could inspect it when with on. You can attach the brush to scrub the heaters surface is shutting down of these will! Times & ensure you set the thermostat settings from the display panel itself do fix. But if your model vents get dirty or clogged which blocked air inlets and outlets & overheating! Using pliers and unscrew them display panel itself to ensure is to install your fireplace at a distance! Then try the other hand, E5 means there is industrial oil on the display you replace faulty... Legitimate business interest without asking for consent some other troubleshooting ideas i removed back! Fireplace into the socket and switch it on like Duraflame heaters are safe when the unit and switch back.
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