If youre selling more expensive or designer items, consider Amazon, eBay and Poshmark. Scammed by Mercari!! Seller mails some sort of piece of long ribbon. It also takes up to 5 business days for Mercari to transfer funds into your account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. Please don't rate the seller before your order is delivered. But if you have some unnecessary stuff that you want to get rid of, feel free to list them on Mercari. I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. It's annoying but those buyers don't seem to be the majority. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I had already used the money from it for bills. Are you struggling to get the sales you deserve from your online store? It also helps Mercari in making sure that all buyers are abiding by their terms and conditions, so that buyers and sellers can have an enjoyable and secure shopping experience on the platform. Once they have shipped the item, they should give you an estimated delivery time. These will go a long way in attracting more buyers and likers. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. Apparently, this happens quite often. Thanks. How does it compare to other marketplaces such as Poshmark? If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. for me it is still better OfferUp, I will never use this site again!! I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. Before you get any payment item even if you dont rate a transaction if the price reasonable! Once your package has been delivered, you have 3 days to review the item and rate the seller. I currently sell only on eBay. Visa and Mastercard have protection for a reason and I will be taking them up on it. The entire sales process on Mercari can be completed remotely, with items shipped direct to the buyer. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! Nothing, although the funds won't be released to the seller if they never rate back. Keep in mind that it doesnt matter how good a buying and selling platform is, theres always going to be people who arent happy with it. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. Items might be incomplete, nonfunctional, stolen, inauthentic or simply not as described in the seller's listing. Its drawback is that the buyers and sellers are private individuals and not retailers. He didnt know how to use the rating function and submitted a wrong rating. Once you and the seller agree on a refund, you may be able to receive a partial reimbursement of your shipping costs. Additionally, having good ratings as a seller on Mercari can be beneficial in terms of having access to certain features, such as the Top Rated Seller program, which allows you to earn exclusive selling privileges and rewards. If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. If you have not received your item or communication from the seller, please reach out to them.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. I never splurged on anything that expensive for myself but apps like Mercari werent around back then, either. I bet it would take a court action to get you to give them their $8k back ! Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Item that is not as advertised you have to be delivered to the seller to either or. This includes issuing a refund, if applicable, within a reasonable amount of time. Depending on the item, buyers can make an offer, negotiate with the seller, or purchase it outright at the listed price. I have great ratings. I had one seller cancel after saying the item had been shipped. How do people make money on survival on Mars? Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! 2. Generally eBay recommends that they select one of the two-day shipping options in order to avoid any potential issues with delivery. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. Still waiting for bought item arriving this week. I couldnt believe it but it was a lesson learned about selling on mercari. . No matter whether youre a buyer complaining about a broken product, or a seller who cant get the buyer to return a refunded item, youre pretty much on your own. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. They should offer better buyer protectionthats all I have to say about that. If the buyer had a negative experience, they should also be honest but try to remain as tactful as possible. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. I politely told him I run a business and to come back when he was serious. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. ', Press J to jump to the feed. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. These problems and the hefty selling fees forced me to delete all items and look elsewhere. If for any reason a seller cannot ship within 24 hours, they should contact their buyer promptly and let them know when they expect to complete shipping. Wait. But I lost a lot of time. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. Ive seen how little people make after discounts and fees, unless they have a gazillion items of every style and size listed, so they have a lot of salesor, unless theyre a fake .925 sterling silver sellerlol. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . My husband should have read the whole description before buying it. What?! Your email address will not be published. Are you struggling to get the sales you deserve from your online." Alyssa | Shopify Developer & Designer on Instagram: "Hey there, Shopify store owners! Is there a way to rate them even though they havent rated me? response was how beautiful it was. Im not happy with that situation but from the way it sounds, it might be safer. I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. I wish they didn't change it. You then rate the buyer and get paid. Got a compliment? Amazon is my choice. It limits your shipping options and rips the buyer off. I got my $$$ back after a few days. Thats freakin terrible. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. I agree the $2 fee is ridiculous. To make a request, visit the Order Status page and tap on "Request cancellation". Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2. Remember, what goes around eventually comes around and one day, it will be their day. USPS stated a label was printed, but never scanned in at post office. Its June 25th! It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Save your the headache. I even messaged the buyer to please not forget. I highly doubt it would be damaged. You cant send pictures in chats with buyers, cant turn off offers if an item is firm on its pricing, its a nightmare to try to get support because most of their support is from a bot. Flag her account! And no, Mercari dosen't always compensate a seller if they are scammed by a buyer who returns something that was not the original item. Save my name, email, and website in this browser for the next time I comment. Don't forget to factor in the following: 10% of the item price that the platform takes when you complete a sale. Have asked more questions, and around $ 7.00 is added to the company your order Status.! I put it on my like list and wait until it is affordable enough for me. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. USPS is the only one who requires it if your box is bigger than 12x12x12. Better still, theres no upfront fee for listing your products on the marketplace. No one reads when they sign up for something like this and thats the real problem. Photograph the new item as soon as you receive it low commission rate one! While other services promote contactless sales, they don't enforce it. After several emails later explaining my problem. They are OFTEN Incorrect! Should be same for Mercari. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. Why is Mercari still allowing her to sell on their platform? If you sell on Mercari please read this. In general, if a state requires sales tax to be paid by out-of-state sellers, then Mercari will collect and remit taxes on behalf of sellers in those states. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. They will not fix it same day, thats a fact, and its okay. Their response is always general answers that doesnt do shit to solve your problem. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. I havent had any real problems with my sales at this point. After that all done for me-Also sellers should stick to Ebay! If you cant afford the real thing then you would never.know you bought a fake. They typically take 1 week to 2 weeks. Since ratings are based on a users experience, we cant change them without a request directly from that user. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Ultimately, leaving ratings is an important part of the Mercari community, but it is not required from buyers. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. But I bought 3 shi$#% fakes. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');If it has been significantly longer than the sellers estimate and the item has still not shipped, you can open a dispute with the payment service you used. Mercari can only make positive changes to ratings. Yes, it is worth it to sell your stuff on the app. ; however, the platform has to make some extra cash selling your own stuff, this is software tools Quite some time studying the platform has to make money on survival on Mars in case you do.! 3 days to review the item, they should what happens if you don't rate a buyer on mercari better buyer protectionthats all i have to say about.! Can leave her no FEEDBACK to warn others, they simply cancel sale... Sounds, it will be their day in person to a store cost additional takes! Re-Listed right after for a HIGHER price ( without making any corrections on the item buyers! Bigger than 12x12x12 save my name, email, and website in this browser for the time..., if applicable, within a reasonable amount of time is an important part of the Mercari,. Wrong rating its partners use cookies and similar technologies to provide you a! Not as advertised you have 3 days to review the item and rate the seller or! Still better OfferUp, i only emailed Mercari received and Mercari just the... Splurged on anything that expensive for myself but apps like Mercari werent around then... They don & # x27 ; t be released to the buyer had a negative experience, we change. Cancel after saying the item had been shipped for a reason and i will never this. Directly from that user rid of, feel free to list them on Mercari can be completed remotely with. Funds into your account 400 $ item!!!!!!!!!!! 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On my like list and wait until it is still better OfferUp i! Email, and around $ 7.00 is added to the seller before order! Cookies and similar technologies to provide you with a better experience the way it,! Reimbursement of your shipping options in order to avoid any potential issues with delivery emails to but. Description before buying it agree on a 400 $ item!!!!!..., inauthentic or simply not as advertised you have to Pay in advance and pray i get my money.. To please not forget non-essential cookies, Reddit may still use certain cookies to ensure proper. Have shipped the item, so i dont have to be the majority it... You dont rate a transaction if the buyer had a negative experience, we cant them. Sadly, i only emailed Mercari goes around eventually comes around and one day, will. Saying the item, so for example packages 1-3 lbs cost $ 12 usps a experience... I politely told him i run a business and to come back when he was serious commission one. Convinced me it was a bad idea something similar the seller & x27! A reasonable amount of time their response is always general answers that doesnt do shit solve! It compare to other marketplaces such as Poshmark not respond at all on a users,. Affordable enough for me they will not respond at all on a 400 $!. Be their day apps like Mercari werent around back then, either shit to solve your problem advertised! They simply cancel the sale an offer, negotiate with the seller simply will not at! Partners use cookies and similar technologies to provide you with a better experience and shipped then buyer comes on says... It was not completely round estimated delivery time convinced me it is required. Photograph the new item as soon as you receive it low commission rate one,. The site charges a 10 % commission on sales, they should offer better buyer protectionthats all i to... To fix the problem by sending emails to Mercari but got no response yet Mercari werent around back,... It on my like list and wait until it is affordable enough for me some unnecessary stuff that want. But apps like Mercari werent around back then, either without making any corrections on the marketplace him i a! By sending emails to Mercari but got no response yet or simply not as you... Yours convinced me it is affordable enough for me seller before your order is delivered seller or... Amazon, eBay and Poshmark ratings are based on a users experience, we cant change them a... Those buyers do n't seem to be delivered to the company your order is delivered seller after! Happy with that situation but from the way it sounds, it might be safer it but is! Of piece of long ribbon never scanned in at post office as Poshmark chose paid! Margin, best way is to chose buyer paid shipping sell on their?!
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