2023 Galvanized Media. This is ridiculous!! The plaintiffs state that a large plume of fiberglass dust was released when they unzipped the outer cover. This recall involves Serta Perfect Sleeper-branded mattresses. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing There's been a product recall across theSerta Perfect Sleeper series of mattresses due to some units not meeting the mandatory federal flammability standard. Products can be recalled for many reasons. We bought our Queen Serta iComfort Philosophy mattress in February 2017 and got it in March 2017 from Furniture Fair for $1000. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Contact Information: Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. To improve their services to customers, nectar has taken the initiative of directly contacting all their purchasers. A good example is fiberglass. Serta Perfect Sleeper mattresses are being recalled. We use intelligent software that helps . I had to throw away the mattress and purchase a new one. None of their warranty documents stated that rule about 2 inches. } No federal labels were included with the mattresses as required. scientific studies and medical journals. Use a. ET. The firm is contacting all known purchasers directly. Notably, recall information usually goes hand in hand with; Remember, mattresses can be recalled for many reasons. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. Then contact Nectar for a free replacement mattress, including free delivery and a free mattress cover. The 47-page case, filed on July 7, claims that the flame-retardant fiberglass sleeve covering each Zinus mattress is protected by only an "inexpensive, porous" outer cover with a zipper. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. var xhr = new XMLHttpRequest(); I had major issues with XPO delivery service which according to QVC was contracted by Serta. If your mattress is indeed subject to the recall, you are eligible to receive a free replacement mattress, including free delivery as well as disposal of the one you originally bought. The mattress name, date of manufacture, model, and serial numbers are located on label attached to the mattress. Choose from Same Day Delivery, Drive Up or Order Pickup. Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Serta mattresses come in a range of models and comfort levels. Free standard shipping with $35 orders. Shop Target for Crib & Toddler Mattresses you will love at great low prices. This lawsuit claims that major retailer Wayfair sold mattresses that were infested and crawling with bedbugs. Do not buy SERTA. The recalled heated blankets can overheat, posing fire and burn hazards. WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. A list of the recalled model numbers may be found here. Despite the Serta recalled mattress not meeting the federal mattress flammability standard, no injuries have been reported. Consumers can install the cover themselves or request free installation by a qualified repair technician. The bassinets were sold with a 1-inch waterproof cradle pad. Description: This recall involves all I-Semble vertical and horizontal Murphy Bed hardware kits. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. Serta has been in business for over 90 years and is one of the largest manufacturers of mattresses in the United States. This product was also recalled on March 17th. 120. After two months of using it my mattress has a big deep that cause lots of pain for my back. Serta offers a variety of models with varying options, features and sizes to meet the needs of just about any sleeper. Based on what the recall involves, failure to meet the federal flammability standards makes them a dangerous fire hazard. https://www.cpsc.gov/Recalls/2021/HOFISH-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Sold-Exclusively-on-Amazon-com. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. Hazard: The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. Customer service denied to exchange my mattress as they said I need to buy a new spring box because mine's warranty expired several months ago. I flipped it over to see if using it upside down would help and it did for about a month, but that too became a soup bowl, like what you would expect in a cheap motel. Serta mattresses have gel memory foam that keeps you cool while you sleep and helps relieve aches and pains. ConsumerAffairs is not a government agency. Inform consumers of additional instructions and flaws in the product. Nectar Recalls About 700 Mattresses that Failed to meet the federal mattress flammability standard. Bought SERTA mattress from Big lots. Filed March 12th, 2020. Serta do not provide you with a product that they promise and are not fulfilling their own obligations. RELATED: For the latest recall news delivered straight to your inbox,sign up for our daily newsletter. From the model numbers to the date of manufacture, all this info is printed on the tag located at the center of the mattress. But then again I've never had a mattress with memory foam. All mattresses and foundations ship free and feature free returns when you order directly from Serta.com. Upgrades to cooling and comfort features on Serta iComfort models cost extra. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Item Number Product Name B078ZLW6TR Sleeper Chair Folding Foam Bed 24" wide x 70" Long B00G2RYF4C Sleeper Chair Folding Foam Bed 32" wide x 70" Long B00N3ETGTG Sleeper Chair Folding Foam Bed 36" wide x 70" Long B0716L1W91 Sleeper Chair Folding Foam Bed 48" wide x 72" Long. ESS Universal USA is contacting all purchasers directly. Description: The recall involves AmazonBasics Memory Foam Mattresses in 10" and 12" sizes. Consumers should immediately stop using Murphy beds built using the recalled hardware kits, and contact Rockler for a free replacement repair kit with instructions. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. Take a Home. Copyright 2023 Sleepopolis All Rights Reserved. The recall involves Serta Perfect Sleeper Mattresses. The last mattress we had 15 yrs. Hazard: The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. https://www.cpsc.gov/Recalls/2022/Amazon-Recalls-AmazonBasics-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Recall-Alert. Additionally, since it was marketed as a hypoallergenic and natural product, many customers who already had breathing difficulties purchased this mattress. The beddings are white single-sided mattresses with navy blue side panels and are available in twin xl full queen, California king, twin, and twin xl full king sizes. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); do NOT contact me with unsolicited services or offers This sleep behavior disorder sign could put you and your bed partner's health at risk. You should be able to rely on the quality of your rest night after night. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They say they have a warranty of 10 years, their mattress lasted less than 2 months and they do not want to exchange it. A link has directed you to this review. Go to serta.com and scroll down to "support," then click on "recall information.". You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Additionally, the manufacturer only offered metal clips to make the frame stronger, instead of offering a refund or new product. All in all, you should see the model number and prototype information on a white tag sewn on the mattress's head. sound information and advice to make the smartest, healthiest choices. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. They have to KNOW there is a problem with their product yet keep selling it. The pocket is typically placed between the mattress and the bed frame. After its arrived it felt a little strange as I was sinking in. The mattresses, manufactured in the U.S., were sold at Aarons Furniture, Ashley Furniture, Macys, and Sams Club stores nationwide and online at serta.com from July 2021, through September 2021, for between $500 and $1,000. I have photos for documentation. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If you have questions about this recall, you . I purchased my mattress, box springs and correct frame 4 years ago from Big Lots. Copyright 2022 Consumers Unified LLC. The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313. 1-888-708-1466 FAQs Have questions? Welcome to the recalled sleep products page of the Sleepopolis consumer advocacy center! https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. I am selling them for 900 a piece or maybe less if you purchase both. Head over to our About page to learn more about the team behind Sleepopolis. Consumers should immediately stop using the recalled mattresses and contact Factory Direct Wholesale to receive a free cover, including shipping, to bring the mattress into compliance with the federal standard. Since the warranty expired by the time I realized it, I turned to video help. It is located in Kamianske . There are many popular brands of premier mattresses out there. That's why the CPSC advises you to stop using the recalled mattresses immediately. Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. Only the twin-sized mattresses are included in this recall. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Serta mattresses are made in the U.S. at Sertas 28 manufacturing plants across the country. Also, the warranty representative told me to wait another six months and then file a new claim after having told her I could no longer sleep on the mattress. Rest easy knowing Serta uses only CertiPUR . Consumers should immediately stop using the recalled mattresses and contact DownEast to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. The Serta mattresses were distributed at stores around the country and online. Gentle cushioning used above and below the coils for extra support and more firmness. The Consumer Product Safety Commission says the mattresses fail to meet the mandatory. Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and "Prototype ID:ECS2003RHCH" can be found on the bottom portion of the white tag which is located at the head of the mattress. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. They were sold in twin, twin XL, full, queen, king, and California king sizes. Serta is also contacting owners directly. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. } ); We require contact information to ensure our reviewers are real. 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