How do I know if my power assisted steering is working? ", Ford noted that these particular Explorer models may have problems with a fractured rear suspension toe link that "significantly diminishes steering control, increasing the risk of a crash.". Not all dealerships are created equal. My husband had to change the axle because it was leaking. If your wheel alignment is very bad, it can trick the computer into thinking the steering angle sensor is the problem, and this will cause the power steering assist error message to appear. The auto company said the recalls were for the 2013-2017 models of the Explorer. I have turned in a complaint to Ford and it has not helped no calls back from Ford. Bad design. Anything could go wrong after many years of use. Vehicle has only been inspected by a repair shop. I took the vehicle to a licensed Ford Dealer and was told that the electronic steering rack would need to be replaced. The most recently reported issues are listed below. However, these engines are the subject of numerous customer complaints and TSBs. Thankful she didn't crash because she was unable to steer the vehicle. The third instance was June 24th 2021. The dealership got Ford to reduce the cost of the part from 1300 to 1000 and Ford agreed to $400 of assistance. After reading all the other complaints I can't believe no one hasn't been seriously injured. But 2013 saw some major complaints, recalls, and investigations. If you can find anything unusual that could be the cause. The vehicle was not diagnosed or repaired. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. 2016 Ford Explorer Owners Report Sudden Failure of Power Steering, a Costly Repair to Look for Before Buying. Ask your Ford dealer. The first thing you should do is check your Explorer's power steering fluid level. Its imperative that you run that vehicle through every single scenario that it would go through on a daily basis. It is usually on or near the engine, and can have a white or yellow reservoir. 2013 Ford Explorer overheats because the radiator is cracked and needs to be replaced. To avoid this, listen closely for any grinding of popping noises while test driving and ensure that the steering is able to fully lock in each direction easily as well. This final step will ensure that the anything missed on the test drive is covered. I am out of warranty and the dealership has not called me back. We research hundreds of models each Certified Automotive Diagnostic Technician. brand new vehicle. 2014 Explorer: the cons on a highly recommended vehicle. the rack and pinion it cost me 1300 dollars. Based on my experience with this issue, I strongly recommend a safety bulletin and a recall be issued. There were no steering other than manual which was quite difficult to steer. It harnesses the power to operate the power steering. 57,500 miles. That said, replacing power steering fluid on a 2016 Ford Explorer is even easierthat's because it doesn't use any. 2016 ford explorer has no power steering, message says power steering assist service required. When I turned the vehicle off and back on, the power steering worked perfectly and there were no error warnings. Download the CoPilot app and compare vehicles in your area, get notified about great deals, set alerts for new listings, and chat with experts for real-time advice. Parts alone I was quoted $2,500 not including labor and programming costs. The two front windows stick 3/4 of the way when cold. Drivers have reported power steering failures while driving requiring repairs costing thousands and causing difficulty steering at highway speeds. (Heres What Causes it). From 2013 to 2016, it seems to be just one problem after another, with the 2013s biggest issue being in the steering department. Drove the car for a year feeling like something was wrong under the hood. 00 dollars for a new rack and pinion on 8-13-21 was given a release date on part for 8-24-21 then 8-25-21 and now 9-3-21 this is an emergency order thru Ford they was quick to take my money but cant deliver part. 1)Broken snap ring, 2) Part from snap ring repair put in backwards thus causing metal shavings and other parts to fail 3) Transmission housing gasket damaged thus causing fluid leak 4) All four tires (original equipment) 2 replaced with same as original equipment at 12,500 miles and the other 2 needing replacement at 28,350 miles. The failure mileage 70,000. I've had other issues with the car, but I still like the Explorer. Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. My 2016 Explorer has been the biggest POS I've ever owned. He tried to drive however, the steering became hard to steer. It is unfortunate that Ford continues to see these recalls. The vehicle would always go into drive but had no steering. Ford Explorer terrain management system faults include bugs in software, faulty sensors, and temperature fluctuations. My power steering, traction control, and terrain management all stopped working in my 2016 Ford Explorer due to a faulty steering gear. . 5. The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. We will see what else happens but so glad we spent 3k on a bumper to bumper warranty for 7yrs or 70k mi from date of our purchase. If nothing is wrong thus far, the code might be caused by an irregular malfunction. Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. The Explorer recall is for a steering issue. The dealer called me later that day and informed me that the entire steering rack must be replaced and will cost $1750.00. You can't even get aftermarket parts! 9.0 pretty bad Typical Repair Cost: $2,170 Average Mileage:. 552(B)(6). My car engine started smoking a few weeks ago, and lots of components are breaking. Ford said in a press release that "affected vehicles may experience a clunk noise, unusual handling, or a misaligned rear wheel. However, there are many models that make it difficult to change the belt. The dealer was not notified of the failure. Six injuries have been allegedly attributed to the problem so far leading up to the recall. There is something else leaking but my husband cannot find it all these things happened to it right after the warranty was over. A loose battery cable can contact the air conditioner compressor pulley. In most car models, you will need to remove the steering wheel in order to access it. The lemon I got at 2014 Ford Explorer and cannot buy another. The 2016 model year has over 325 complaints. They went back to Ford and Ford said this is final, we are doing no more. December 22, 2022 as I pulled into the driveway I heard a popping sound coming from the front end as i turned into the driveway. If it seems to show the correct readings and your steering wheel is not straight when driving at higher speeds, you may want to get a wheel alignment. Table of Contents Power Steering Fluid Low Pump Failure Serpentine Belt Rack and Pinion Bad Fluid Low Tire Pressure 1. CSK&D is investigating reports that certain models of Ford Escape and Explorer models experience power steering issues. While driving to the nearest Ford dealer to have it checked out, if failed again. & 2021 Cable News Network, Inc., a WarnerMedia Company. If the pump starts to fail, the fluid cant flow through the system. The 2014 Ford Explorer has 28 problems reported for power steering failure. Even though there is a recall on this model for the power steering, the dealership told me it wasn't due to the recall and . Took it to a Ford dealer and was told the rack and pinion need to be replaced for $2,560!!! Looks like this is a huge problem Ford has with its Explorer rack and pinion failure I guess there waiting on somebody to get killed with faulty racks before they do anything. At 37,706 miles had to replace rack and pinion gear assembly. Dash says advance track failure; hill assist needs maintence . Explorer. At least two people were injured by this steering problem, according to Car Complaints. My frustration is my input was not requested for this. no - Answered by a verified Ford Mechanic. So, the issue seems to have finally gotten under control. Vehicle was towed to dealership and reprogramming was attempted with no success. This can give you very valuable information so you dont have to waste your money. My driver door arm rest is splitting. Get notified about new defects, investigations, recalls & lawsuits for the. Ford doesn't stand behind obvious design flaws. It wasnt until 1951 that power steering first showed up in domestic automobiles. CoPilot for Owning will tell you when it's time to get your Ford Explorer serviced, when a new or existing recall is issued for your vehicle, how to avoid getting ripped off at the repair shop, and much more. In 2014, Ford recalled certain model year 2011-2013 Ford Explorers, saying these vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting a shut down of the power steering assist. According to Ford, this issue may increase the risk of a accident., In 2015, Ford recalled certain model year Ford Fusion, Ford Taurus, Ford Flex, Mercury Milan, Lincoln MKS, Lincoln MKT, and Lincoln MKZ vehicles. I used to be a ford fan but after this problem, I may rethink the "FORD TOUGH" slogan and go with a MORE WARRANTED AND RELIABLE VEHICLE. Especially not a Ford Explorer. The vehicle was not yet repaired. (CNN) -- Ford has recalled nearly 775,000 of its popular Explorer sports utility vehicles around the world following reports of six injuries related to steering issues in North America. I am lucky to have gotten off the road. Tire pressure fine and temps up to 35 deg. The first model to receive it was the Chrysler Imperial. Learn how to find a dealership you can trust. If you have a power steering leak and 2016 Ford Explorer problems, you may not be able to turn the wheel with the desired force, leading to increased crash risk. You may also experience other problems with traction control or other important systems when this sensor is bad. These days, most cars use electric power steering, and in most cases, when you see this warning message, there is something wrong with this unit or its sensors. When I called the dealership to find out what was going on with my car, I learned that the Steering Gear Assembly was 'corroded' and needed to be replaced. It's not so much a noise and a sensation, and a slight grinding feeling on the underside of the vehicle. Summer of 2022 the air vent control actuator went out and the car would not switch off from defrost mode. CoPilot helps you avoid any tricks, traps, and scams. after I purchased my truck, I replace. Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. We had a Honda Pilot for 12 years, never a problem with it. Video documents Ford Electric Power Assist Steering (EPAS) failure and identifies cause in 2010 Ford Flex Ecoboost. The steering failure light came on about 2 weeks ago. I don't have another 1300 dollars to purchase. The vehicle had to be towed to the local Ford dealership. He was able to make it home. This came as a shock since the vehicle only has 63,000 miles on it. another rack and pinion I believe that it's an electoral problem from the manufacture. Looks definitely arent everythinglesson learned. Also radio screen tends to go blank and have to restart car to fix. Lets take a closer look at the system. Unreliable, service department is horrible to work with. Brakes squeak, loud airplane noise, not too smooth. Usually, a fuse should not blow if there is nothing wrong, but it could simply be the result of a sudden voltage spike. And it took Ford years to get the issues under control. My issue again is with Ford for knowing they have an issue and not stepping up to Own it. The quality is not what I would expect for the price of the vehicle. After bringing the car in for service, owners find out that the power steering system alone is not the issue. The transmission always feels like it slipping. Both the hydraulic and electrical power steering systems contain fluid to operate correctly. I have been a loyal Ford guy and this is my second Explorer. Loved it for so long but was being repaired constantly. Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. The "advance trac" light came on and hill assist and traction control. In certain cases, they may also replace the battery cable harness in addition to the other fixes. The 2005 has better interior space, a larger fuel tank, and a rear window that lifts without having to open the entire rear lift gate. Get notified about new defects, investigations, recalls & lawsuits for the. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. Malfunction" faults appeared on my dash display. The steering locked up and I nearly hit the side of the house. The power steering becomes really tough and hard to steer. The vehicle was not repaired. There are a few problems at play here, but among the most common: the engine coolant high temp light popping on at around 50,000 miles in 2.3L EcoBoost-equipped models. Backing into garage when "Lane Keeping Assist" malfunction illuminated on the left side of my gauge cluster. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. Given the lower mileage of my vehicle, this significant repair both from a safety and monetary standpoint would indicate this is a defect of the 2016 Ford Explorer, and it is unclear why this isn't the subject of a manufacturer recall based on other owner experiences found online. While there are a number of honest vendors out there, plenty of sellers are looking to pocket more of your money with unnecessary fees. The 2016 Ford Explorer is praised for its high tech interior, comfortable ride and powerful engine. Specifically, owners of certain 2016-2018 Ford Explorer or Escape models report that a service assistant failure warning (e.g., "steering fault" or "steering assist fault") will pop-up on their dashboard without warning while the car in operation, causing the steering . If you have a traditional power steering setup, theres a belt running from the engine. Without it being fused there is potential for a short circuit which can lead to a fire. I will update this thread as the process goes on. The contact stated while driving approximately 70-75 MPH, the steering wheel became difficult to maneuver and then seized. 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