Service was really great, that made the venue brand-new place. Experience modern living with guest rooms and suites. All content should be genuine and unique to the guest. They handled other parts of our wedding-dinner and brunch and the catering was excellent but the rooms were not. I had tickets for the Biltmore Estate and we had driven for over 6 hours. Copyright 19962023 Booking.com. You can sort and/or filter them by time of year, review score, and more. And guests who got directions from the front desk were given the wrong directions. I appreciate you. During this time, guests can take the opportunity to explore the stunning landscape and the various amenities that the hotel has to offer. The hotel is one of he few located right in downtown Asheville, and is next to The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. The room are nice, and the views are beautiful. Flat-screen TV I am thrilled that Suzanne was able to exceed your expectations. Great locations and deals for every budget. Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. Everything was perfect, really free breakfast. 31 Woodfin Street, Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. Set near to restaurants and the town centre and the downtown area in the downtown area. with big windows, lounge chairs, potted plants, and tables. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Diners Club, Which budget hotels in Asheville are the best? Providing the very best experience is always our goal. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. I apologize if we dropped the ball. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. Should we book 3 rooms--or a. ot a good rate for the weekend in our contract, but guest were charged the same for other days even though you could get those rooms cheaper online of through the national phone (not to mention the contract was only for Friday and Saturday). 9.2 +45 photos View Pets allowed A small cafe would have been nice as well. Turn left onto Broadway (374 Ft) Comfortable bed, huge bathroom and air conditioning and hairdryer in the room. If your room was ready, you should absolutely have been called and I am very sorry for this. Digital Check-In. Our 4 year old is allergic to dogs and we would prefer to be in a, We would like to book a stay for our family of 6--Mom & Dad in a King bdrm, two 6'+ brothers in a dbl bdrm, and college age daughter with our 11 year old in a third bdrm with dbl beds. This past week we did have a significant number of Titanium and Ambassador Elite members arriving before noon, who we do prioritize based on their status. We felt as if this was unfair because they would be making double the profit. Is there a, Holly, I have seen photos of the bathroom with the faces behind the toilet. All rooms have coffee/tea Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. Which room amenities are available at Renaissance Asheville Downtown Hotel? to the local humane society. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Writers Bistro, which serves American cuisine and is open for breakfast, lunch, and dinner. I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. Best Neville Erasmus General Manager, Easy access- minutes off the freeway. Select rooms & suites offer high floors and sweeping mountain views. chair near an electric fireplace flanked by a floor-to-ceiling bookcase. Variety of options, outstanding food. Break a sweat with an energizing workout in a modern, upscale fitness center! Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with yellow-and-white-striped accent walls and patterned carpeting. Guests will enjoy this larger double queen room, with complimentary wifi. The room met needs, updated with view. Guests praise the overall comfort. If your room was ready, you should absolutely have been called and I am very sorry for this. Best Neville Erasmus General Manager, Hotels near Renaissance Asheville Downtown Hotel, Renaissance Asheville Downtown Hotel Pool, Renaissance Asheville Downtown Hotel Rooms, Hotels near Herstory Asheville: A Tour that Tells the Rest of the Story, Hotels near Off the Wagon Dueling Piano Bar, Hotels near The Hypnolarium Comedy Theater, Hotels near Haunted Asheville Ghost Tours, Hotels near (AVL) Asheville Regional Airport, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC, My husband is coming down for a conference next week. Guests of the hotel can relax by the indoor pool. Facilities and Capacity. Zuzanne is one of our superstar team members. Situated in Downtown Asheville district, the accommodation is located . She will always be an important part of the story that we will repeat throughout the years. Please check our partner sites when booking to verify that details are still correct. Over 253 million reviews from guests after their stay. Take I-240E in Asheville. Renaissance was unwilling to understand our situation and still wanted to charge us 80% of the rooms we had blocked. Our guests really loved this hotel since it was within walking distance to downtown Asheville. How much does it cost to stay in this hotel? Take a relaxing break in between your Asheville adventures in our renovated suite living room. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. attractions, 100+ restaurants, and nightlife. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with Guests of the hotel can relax by the indoor pool. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. So he waited until Maraldo left the desk and then approached a female staff member (Jean) who did look in the system and said it was absolutely ready and was flustered when asked how long it had been ready. BTW - the text saying our room was ready came at 4:50pm. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Iron The hotel also offers a gift shop and newspaper stand. Contributions should be travel related. Respect the privacy of others. What are the top places in Asheville city centre? The, was at the desk and she asked me "Did you get a text your, like to come and bring our three children. I arrived at noon & there were no dining options available on site at that time. shades. We apologize for not meeting your expectations, especially as it pertains to cleanliness. If you're traveling for work, we'll sort the most popular Best Neville Erasmus General Manager. Modern bathroom, quiet bed, excellent bedroom. Tea/Coffee maker Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. We hope to welcome you again soon. Host your Executive Meeting in style with views of downtown Asheville and ergonomic chairs. Connecting you with locals and experiences deeply rooted in the neighborhood. Providing the very best experience is always our goal. Nurmaya France Excellent location! They're also applicable regardless of the comment's tone. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. Please wait, were checking available rooms for you. Furthermore, it was great to have free Wi-Fi. The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. Hotel is a mid-range chain hotel conveniently located in downtown Asheville, near shops View Paparazzi Room 21 / 41 . There is a lobby bar on site. Find a cancellation policy that works for you. and restaurants, that caters to business travelers and tourists alike. What are good places to eat near the property? Friendly service provided too. The gym is nice, as is the pool. Please note that all Special Requests are subject to availability and additional charges may apply. Free of charge breakfast, good service. of plenty of shops, bars, and restaurants, as well as Pack Square Park, the If you need to know where to go around town, our front desk Navigators will help you discover the best activities. Free WiFi, Mastercard, Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, North Carolina 28801 USA +1 828-252-8211 3.9 1391 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Fitness Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers Organise a meeting or event Safety Document Provided by Northstar Travel Group, Renaissance Asheville Downtown Meeting Space, $149.00 Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. Folks like Jean, who have the attitude we come to expect from Marriott - kind, professional and accommodating - should be rewarded for making Marriott a great place to stay. The Great Smoky Mountain National Park is 8 miles from the hotel. Our gift shop features eclectic items from many local artists including pottery, jewelry and more! The food was good, service was excellent and the view was stunning. Location 11 North Baltimore Avenue, 21842, Ocean City, USA Expand map All amenities Hotel facilities Elevator Parking Terrace Hotel safe Restaurant 24-hour reception Spa 24-hour room service Breakfast Wellness / Spa Sauna Room facilities Shower Television Air conditioning Telephone Cable TV WiFi Fan Free WiFi (rooms) Flatscreen TV Accessibility All products are independently selected by our writers and editors. Each area flaunts a sophisticated aesthetic with dynamic and lavish furniture. If you continue to use this site, we will assume that you are happy with it. It was located 10 minutes walk from the downtown. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. language, whether its just a rating or contains comments as well, etc.). laundry machines, as well as a gift shop. Get inspiration and plan your next getaway. At Renaissance Asheville Downtown Hotel, you'll be within a 10-minute drive of Biltmore Estate. I am thrilled that Suzanne was able to exceed your expectations. Is Renaissance Asheville Downtown Hotel located near the city center? Guests at the Renaissance Asheville can keep up with their fitness routine in the on-site fitness center. Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. We liked to be here, its stuff and location. If your plans change, you can cancel free of charge until free cancellation expires. What can I do in my spare time at the hotel? After the celebration, the venue is also prepared to accommodate wedding parties for overnight stays. Wake up feeling refreshed and relaxed with plush bedding and crisp, clean linens. Nice clean room with typical sized bathroom. World renowned for its diversity of plant and animal life, the beauty of its ancient mountains, and the quality of its remnants of Southern Appalachian mountain culture, this is America's most visited national park. Warm beverages are included in some rates. The rooms have a marble bathroom. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your, Avoid going here they don't honor your requests, Dear jenniferaB2698QJ Thank you so much for staying with us recently. The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. There is a Small lobby bar. It's committed to giving guests positive experiences with its excellent service and great value. Your contribution should be yours. If we find any, we delete them and, if necessary, take action against whoever is responsible. Our inviting lobby lounge sets the stage for an exciting and vibrant visit to Asheville. I am delighted to learn that Bryce was able to take personal care of you and ensure that you received your room swiftly. Big, dark But, we also expect courtesy and fair treatment. The property does not have a lounge. Among the various rooms are large banquet halls, outdoor patios, and lounge spaces. She was extremely helpful! The Folk Art Center is located in east Asheville on the Blue Ridge Parkway, a five-minute drive from downtown. Refrigerator Renaissance Asheville Renaissance Asheville Downtown Hotel 8.4/10 Very Good All reviews (1,003) Popular amenities Pool Free WiFi Pet friendly Air conditioning Restaurant Gym 31 Woodfin Street, Asheville, NC, 28801 View in a map Explore the area Pack Square 5 min walk Fired Up Creative Lounge Ashville 10 min walk The Orange Peel 11 min walk Our rotating display at the front desk highlights various graphics, our bee boxes and more! Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Ballroom, Hotel, Loft, Mountain, Restaurant, Rooftop, Bar & Drinks, Bar Rental, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff. Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. It was a beautiful hotel with consistently courteous staff. If you stayed at this property through Booking.com, you can write a review. Are there opportunities to exercise at Renaissance Asheville Downtown Hotel? Agreed to cancel then charged me anyway! Discover genuine local experiences at our 170+ hotels worldwide. Lounge poolside with luxurious and stylish furniture, perfect for relaxing after an afternoon swim. Our event planners will work with you every step of the way to ensure your next event is a success! 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