On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. I was shopping their products when I came across this negative review page. Or call us at 1-800-525-5141. Makes me wonder how a company can stay in business run the way they are. [4] Its products were also featured in the SkyMall catalog. No Regrets. BBB Business Profiles generally cover a three-year reporting period. Products used:None. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. The company offered me a $75 credit, which I accepted as there was no other option offered. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. Discover coupon, promo and discount codes. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. I really love this place, I highly recommend shopping here! This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Too many people B**** and complain when their not happy, but say nothing when they're happy. However, I will not accept rudeness from staff. Sent me a crumpled in several pieces plaque. Add meaning and depth to your home with this statue for $399. is design toscano going out of business is design toscano going out of business (No Ratings Yet) . If you would like to exercise your right to opt-out of having your personal information shared in this way, please email customerservice@designtoscano.com. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Inferior product no satisfaction from them. Nothing of the bad reviews happen to me.the delivery was fast. Read more. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. $226.86 $ 226. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. The packaging seemed fine, but the statue was totally broken. You unpack it all only to find that the quality is pitifully poor. I purchased 2 art deco style lamps and one console cabinet. Marble umbrella vessels (2). Apply for a Home Depot Consumer Card This weeping angel would elongate any space, and make an especially prominent impression at an entrance. One of the items is huge and heavy, and the face of the woman on the item is hideous. Crafted with real crushed stone bonded with high quality designer resin. VICE may receive a commission if you buy products through the links on our site. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . I will probably order from them again. The letters didn't arrive until 2 weeks after they said they sent them. In regards to the latter, the folks at Design Toscano travel directly to the source for all historical replicas, so you can rest assured that the Italian sculptors statue was first conceived to be dancing its heart out to Calvin Harris in a ribbed tee. My first experience with Toscana was very good. Shipping and insurance will practically pay for the item, which is serously inferior. Shop Target for a wide assortment of Design Toscano. Really? We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! the glass parts do not sit well in the brass parts. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. Sealing the paint is the customers responsibility! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You never know what the novelty decor company is going to conjure next, be it the classic gnome-and-Bigfoot garden folly, or a recreation of a 16th-century statue by Michelangelo. Positive reviews (last 12 months): 66.7%. Love it. wonderful excellent choice I made very much satisfied. Not acceptable. I got a bird bath with 3 cherubs. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. This chess table measures 20 sq. .Xmas come and gone my son still didn't get it. Coupled with a scabbard, these two items have a timeless, regal look. I found what I thought would be a great Buddha statue for my garden. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Tip for consumers:run away as fast as you can! Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. 25 Feb/23. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. 4.5 out of 5 stars 768 ratings. One came right away and I was charged $30.64 which included the shipping charge for BOTH. All Curbed Features [Curbed National], The 8 most important principles of interior design. $75.95 at Design Toscano. Don't buy this garbage. The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Didn't I get a thank you for being a verified customer email? thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Privacy Policy. Your email address will not be published. Only 10 left in stock - order soon. # 2 send me the paint colors so I can have the paint matched. 5 out of 5 stars with 3 ratings. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . Angel statues are revered for their breathtaking presence. As a matter of policy, BBB does not endorse any product, service or business. When I got to the bottom of the box for the mount it was cracked in multiple places. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. Choose from Same Day Delivery, Drive Up or Order Pickup. I ordered a grim reaper table for my son for Christmas. On OUR dime. I would have not ordered from them had I known they weren't in stock. This company is horrible. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. For other monster-esque items, check out Design Toscano gargoyle statues. Nea Pantry is a freelance writer living in downtown Toronto. My order began with a credit card discrepancy. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Sold and shipped by Design Toscano. Will order again. Wish I read before ordering. Required fields are marked *, This field is required Thank You to all who posted their reviews. I should've demanded a refund and shopped elsewhere. I bought gifts for others and they loved them! I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. The Toscano rep confirmed, then completed the order. Tip for consumers:Beware of this site! Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! A couple of issues but everything sorted out. When in life have u heard something like this.??? The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). I'm an amateur artist, and this dead guy sculpture is right up my alley! At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. I will probably order from them again. What arrived was a completely different style and color than what I thought I ordered. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! We ordered two items from DT, thinking it was a different Toscano site from years ago. H, 14 lbs. They LOVE to harass their customers I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. a Target Plus partner. The refused to refund. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Both have peeling paint after less than a year. Patient Services. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. Order st francis statue. Prior merchandize was good, thus 2 start vs. one. BBB Business Profiles may not be reproduced for sales or promotional purposes. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Marble clock. This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Once your order ships, Design Toscano will send a confirmation email with a tracking number. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. 3. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Marble umbrella vessels (2). . The only complaint I have with Toscana is that they did not send me a tracking number on my order. The chimney does not fit over the required bulb. I live in Florida and placed it outside in a screened in porch. $65.90 $ 65. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. We envision this rubber duck poolside, or in your restroom. Tip for consumers:You can also order Toscano on Amazon. GET EXCLUSIVE SALES & COUPONS! Get Is Design Toscano Going Out of Business. Worst, rude, unhelpful, uncaring customer service EVER!!! It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture a Design Toscano All these reviews are spot on the negative ones. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. It sat there for 6 months, and we realized a crack had appeared in its side. Unfortunately, UV is very damaging to acrylic paints. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 28 in. Only empty words of "understanding my frustration". The Rec Room staff independently selected all of the stuff featured in this story. Expect More. 32. . No answer. These bestsellers are carefully crafted and intricately detailed. I just love it. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! I found what I thought would be a great Buddha statue for my garden. We bought the Rose Table Lamp, two of them. Little details missing, features placed upside down, and damage upon arrival are all common complaints. Garden statues Design Toscano, we pride ourselves on attention to detail by traveling directly the! 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