As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero. This will not only save you money but also the space needed for a play area. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. Anyway, if you'd like to borrow from our book of 40 home office ideas, or you're remodeling your kitchen by recreating any of our 100 kitchen remodeling ideas, you can always pick some of the furniture pieces from Big Lots' inventory of home office furniture and kitchen furniture. Im more upset with Big Lots than the delivery company because the delivery company is a third-party. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. I was not sure as to what was going on at that moment because my husband was coming over and I thought he had already purchased the chairs. He was very nice and couldn't help us but was very sympathetic. Not badly but burn myself on the replacement phone that should have been replaced immediately. 4,221,087 reviews on ConsumerAffairs are verified. Every time it was scheduled for delivery/pick-up, I would wait the whole delivery window waiting for someone to call me, only to have my delivery canceled. When you shop online, and pickup is the only option; you get multiple stores some as much as an hour away. I placed an online order on April 5th. Aside from your creditworthiness, youll also need to demonstrate your ability to repay the loan. I would have just ordered from a different store. Big Lots is way more than a home decor and furniture store. I was very pleased and excited to get such a great deal. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It's been almost 3 months. This table met all of our expectations! There are three choices of delivery services in Big Lots Furniture: You will get free of charge for this service option. Thats why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. Still, its a viable option for bad credit furniture financing. Here are some more stories of people who had problems with furniture protection plans. Or, items that could be found in the store, are not listed on their website. However, customers have had the best experience buying furnishings at the store. For your process to get the approval, you must send back the original packaging plus the receipt form, confirmation email with the order number, and packing slip. Available many items of affordable recliners, price and quality. Other furniture categories over at Big Lots are patio, bedroom, entryway, futon, and others. Ultimately, you must avoid prioritizing furniture design over its function, buying the wrong size of the furniture, and, for the sake of this post, purchasing furniture from the wrong seller. I paid $702.89 and they refunded $652.90. An unsecured loan is harder to qualify for but carries less risk to you; if you fall behind on payments, the lender has no collateral to seize. They even have greatly discounted movies on DVD and Bluray, multiple food aisles, and lots of great seasonal items depending on the time of the year. The instruction about delivering back your order will be sent to you. If you purchased a protection plan that requires monthly payments, you can update your billing information, make a payment, or check your billing status here. The cold hard truth is that only 5 . If youre purchasing an item that costs $150 or more from Big Lots, you might want to spread out your payments over time. She responded politely with the Ill think about it response and agreed that we would discuss the protection plan later. If you're looking at buying furniture via Big Lots, don't. Great way to lose customers. Here are the reviews list of some pros about Big Lots Furniture: Here is the reviews list of some cons about Big Lots Furniture: Some furniture products that Big Lots have sold have average quality because they are made of particle board or MDF. Slumber Search is supported by readers. The manufacturer must have been sending out a few at a time, and there were others that had also ordered/purchased this same sofa, but he never gave up, kept in touch with us regularly and finally prevailed to everyone's satisfaction. If this is how Big Lots run their business, I'll take mine elsewhere. Still waiting for the refund to go back into my account Not worth all the stress and getting the runaround from everyone in the company. 0% interest on purchases of $750 or more if you pay off your account in full within 12 months. Editorial Note: The content of this article is based on the author's opinions and recommendations alone. The furniture counter person named Mary was very rude to me and my family! Some outdoor furniture has issues with durability and assembly. Mary who works at the furniture counter needs to get a different job and not work in customer service! Luckily, you have several Big Lots financing options at your disposal, including the stores Lease-to-Own Program and a Big Lots credit card. Sorry , I can't sell them to you for that price.I stated that it was the law that the price marked by the store should be honored . But there's more to this than meets the eye. NEVER AGAIN! Art listened to me when I was describing what I was looking for and he found it quick!! The order was placed at 6am. You wont need to pay a premium above the sticker price like you would with Progressive Leasings program, and you wont pay interest. The wood had split. Copyright 2022 Consumers Unified LLC. Like I'm not going to drive all over the County to p/u items. Bank confirmed it was from the same store I purchased from. You can submit, manage, and track your claims on-line by . I should have read the reviews first. I paid$600 for a box spring and mattress and paid an extra $100 for same day delivery. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. Come to find out the protection plan (I spent the money for the 3 year) was no longer being used and would not allow me to get a refund. When visiting the store on Black Friday, they only gave 20% discount for Xmas decorations, but the Xmas Cards were not included, also the advertisement said, all Christmas. I thought the issue was resolved once talking to "the man in charge" and we were scheduled to exchange the couches the next day. I ordered my couches and had trouble with their delivery. The pros: Wide array of ultra-affordable recliners. This financing option is available at Big Lots locations that carry furniture. The Big Lots reward program is very deceiving. . This went back and forth for MONTHS before SEVERAL complaints got me a full refund on the couch. And I cant get a refund because the $99 is a flat rate for a large delivery from the store. Progressive Leasing. Among other angry customers who took to the page, one of them wrote that the customer service line put them on hold for over an hour and a half. Manage My Account. He likes paying money to customers support that does nothing. Intentional damage, loss, and theft are not covered. In the middle of us placing the order with them over the phone Oh yeah they actually don't have one of those items in stock (a chair) so we can't do that. Our content is intended to be used for general information purposes only. Ask around with friends and family. You can start by hitting the apply button on Big Lots website. There was an obvious issue with the 1st replacement phone.I had to go through a lot of moves and motions and burn myself. Step up to the plate BIG LOTS!!!! In short, I ordered a bedroom set (a bed, nightstand and dresser) for my guest room. For instance, a lady who allegedly bought a mattress that had a 10-year warranty on it was not allowed to return the item after it sagged in the middle just one year after purchase. I wanted the matching recliner. Email this Business. Once all those other city items were weeded out, I went to pay for my cart, they wanted payment without giving me a day/time of pick up! Lastly, when shopping for ready-to-assemble furniture, IKEA may be a great choice. There can also be a minimum $100 charge for smaller purchases. Our . . Since these lines of credit are secured, they tend to have lower interest rates. Similarly, an expert over at Dwell explained 10 reasons why homeowners should take the process of home furnishing with seriousness. Copyright 2023 - The Amynta Group - HHG - LIVE 4.0.8453.25953. I PLACED AN ONLINE ORDER. The response was " oh let me call my boss " With his back turned .. he muffled I'll tell them . If you dont get enough cash to buy the product outright within 90 days, you can still purchase the item for less than the cost of your remaining lease payments. Big Lots furniture shoppers also commonly request a new recliner. Loan Calculator Otherwise, the providers are just collecting cold hard cash. Share your thoughts, we value your opinion. Those looking for an ultra-affordable couch or sofa oftentimes think about Big Lots options. That would help these kind of misunderstanding situations from happening! Normally the protection plan is priced at a percentage of the actual set youre purchasing, say 3-5%. We have already purchased furniture from this store a few weeks ago, a king size bed and fireplace! Similarly, some shoppers complained about how rude Big Lots workers are in reviews onDefaulters. Purchased 9 months ago and the seat cushions have lost there support. Very disappointed. When it comes to deciding whether or not to buy a protection plan, that makes a real difference. They urge buyers to consider the basic (present) and future functions of the space. So now I am waiting for some support specialist to call me in the next few days to talk to me about getting my money back. Expedited delivery can be chosen in cart for eligible items. They are fraudulent.Update: They did not refund my entire amount. warranty. Additionally, you should consider the space needed for closing and opening windows, doors, and other elements within proximity. #1 rated online furniture store, Wayfair. Asked 3 different staff where items were located and recieved friendly prompt response and taken to shelf . If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. I had gotten them put back together with no tools or instructions from big lots. You see, a furniture protection plan is nothing more than an insurance policy on your furniture. We purchased a Broyhill electric fireplace. Information provided by various external sources. For instance the Nov 24 email offer for Black Friday was up to 30% discount to all Christmas + extra 20% off coupon. While this is a nice legacy for the brand, when it comes to furniture there are certain items that customers think of when they go to Big Lots. Visit your local Big Lots at 881 Hills Plz in Ebensburg, PA to shop all the latest furniture, mattress & home decor products. If you don't get it right the screws eat at the wood on the leg. Your package may have problems, such as not matching your order. What a huge waste of time! Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . Unsubscribe easily. Big Lots is so much more than just a discount furniture store. On Saturday, the store manager and his buddy who happens to have a pick up truck came by personally to pick up the couch and bring it back to the store so I could get a refund. Thank you for hiring people like Sonia I'm sure I'm going to continue to enjoy my shopping experience at my Big lots Lake Jackson Texas . This sofa with it's matching pillows has been a great addition to our living room. The replacement was off of the used floor model and did not fit. Very comfortable Very well made and the perfect size, Perfect size for naps on the sofa and it looks great as well, Great value for the price and very comfortable. In other words, if none of the brands you're pledged to is on this list, Big Lots is likely not for you. Now I am trying to get my money back and Customer Support can't help. When trying to exchange them both, everytime I called to see if they had them in stick, I felt like they treated me like I was a pain in the butt so I just said forget it and kept my defective furniture set. Every product in the Big Lots Store has a different guarantee, depending on the brand policy. Unsubscribe easily. Mattresses are another popular want for Big Lots customers, and they offer both name-brands and their own discount options. Want Long Term Comfort? Besides that, response to complaints takes a long time to be handled. 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Misunderstanding situations from happening company is a flat rate for a box spring mattress! Why homeowners should take the process of home furnishing with seriousness handled by AMT Corp.! My money back and customer support ca n't help their own discount options call... A full refund on the brand policy badly but burn myself, an over!, I 'll tell them three choices of delivery services in Big Lots customers, and track your claims by... When I was very sympathetic refund my entire amount account in full within 12 months paying money to customers that! The best experience buying furnishings at the wood on the couch Program and. Ultra-Affordable couch or sofa oftentimes think about it response and taken to shelf $.
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