See local dealer for details. can the cable be replaced? Hi, I have a 2011 Dynasty hot tub. You may consider having a spa technician attend to the issue. See if the panel or any buttons are cracked or if it could have possibly gotten wet. If none of the buttons respond than it is worth trying a new topside first. I switched the pumps around and both pumps are working fine. I responded to that email with the following, but never received another response. This will cost you a lot of money in energy bills and cause a lot of wear and tear on your main pump. Ugh! Original button had a face diameter of: 1 53/64". Disconnect plumbing unions connecting in and out of the heater. Can access menu, but only some buttons responsive to touch. I have a 2006 Jacuzzi J-480. You need to replace the heater assembly for a second or even a third time and you pop the breaker now and then without really understanding why. Once the spa was filled, the water heated and ultimately went into OH mode. Now, you could simply hit the temperature down button a couple dozen times when you won't be using your hot tub for a spell, but then you also have to do the same button-tapping process to raise the temperature. sevice for heating problem..fantastic help, highly recommend Spa911.. Sounds like you may have a bad topside control. Read full answer. Also in stock: https://aqua-tech.ca/store/index.php/sundance-parts/electronics/sundance-spas-control-panel-lcd-part-number-6600-860.html. On a center-drain bath, the right hand or left hand designation refers to the pump and motor location. If your heater is a 5.5 kw heater you should have an amp reading around service over the phone, ordered pump could not find a better value anywhere! They give you an idea of what is wrong and what to look for. 1 jet pump will not turn off. But the number wont start! As a first step, reset your breaker. When purchasing a spa pack for replacement, you will need to make an important decision. The J310 was a convertible model so it shouldnt make a difference if you are hooked up 120 or 240v as long as your jumpers are set properly and your power feed cord is sized correctly. If your hot tub is 120 volts, unplug and re-plug after two minutes. I bought a new spa pack. When we surveyed current owners about basic hot tub maintenance, nearly all of them said it was easy! Sorry for the late response. The 2 buttons for light control work fine. You will need some basic hand tools such as needle nose pliers, screwdrivers, wrenches, and wire cutters. The switch will be a clear t fitting that you can see through to a paddle assy. There is a massage selector next to the waterfall that will divert water flow to either side of the jets. 0 answers. When I press the jet button on my Jacuzzi tub, jets come on but won't stay on unless I continue to hold the button in. If the spa is currently running a programmed cycle you may not have the capability to cycle it off or on. Ideal for full-body relief, the J-475 Jacuzzi Hot Tubs 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. The jet buttons work some of the time, you may just have to push a few times. My son changed out the old part at Christmas time and the new part turned out to be defective so I had to send it back. HELP! There aren't other issues that could possibly go wrong for the button not to work properly.In this video, you learn how to get the air back in there and push the below inside the button back up if it's stuck there because of years of built up of mould and dew, but if the button doesn't work at all or the microswitch is not functioning anymore, or the tube is leaking, you can replace them quite easily. If it senses that the spa water has reached 110 or 120 degrees, the switch trips and your heater (and often the pump, too) turns off. The tub is 200 miles away, this is what I could find picturon the pictures i took before I left. hi there, I can turn the lights on and off with the control panel though. A pneumatic spa controller has push buttons to control a spa. Our Classic J-200 Collection has been given the same thought to ergonomic jet placement at an economical investment, featuring standard jets, a twostage water treatment system, multi-colored lighting, and cup holders. If the connections are good and you have proper voltage at the set points for the pump then you could have bad connection between the board and the pump and or a bad pump. Use a voltmeter to make sure that power is totally off. Could have milked me for lots of unnecessary stuff but got me back tubbing quickly! He came one time to help me figure out a leak in the plumbing. Awesome service very fast delivery and very good products can not beat there pricing anywhere always buy from them and repair all hottub makes on a daily basis glad there a company in Canada that can supply product finally in stead of using the USA ? Add a touch of elegance to your bathroom suite with the sleek and striking Salone. The heat only turns on when the low speed pump is running. On a label located on the back page of your Operating/Installation Instructions. All other buttons on the main control panel worked fine. This website and company are exceptional. It turns off the spa when you forget to and troubleshoots problems. So if you just unplug it you should be fine. Hi there thanks for the quick responseserial number is OXO3LCD-100436881-0812. Hi I have a sundance Optima Hottub 2001. Leave it off for 5min. it doesn't turn on or off; the problem could be either the air button that has a below in it, or the tubes leaking air or the microswitch not working anymore. Typically jet 2 doesnt run automatically during a heating cycle on most setups. I feel like its a setting thing bc both pumps worked yesterday once the spa was filled, and then pump 2 started to run continuously without timing out last night, and wed go turn it off and a few minutes later it would kick on again. I found that a rodent chewed the ribbon cable for the topside controls and damaged some of the wires. It was working fine. Major pain! Get the best deals on spa parts and accessories, Replace worn out or defective spa control with replacement parts. Now with the remote panel disconnected all of the pumps are working properly once again!! From a sanctuary of warm, enveloping water to a gorgeous getaway, your dream bathroom should delight all your senses. Waterproof, comfortable, and compatible with any bathtub, enjoy the comfort of Lenire, Featuring timeless, traditional design, the Barrea, A revolution in bath accessories, the RapidHeat. Never attempt electrical repairs if you dont feel qualified or have no experience., Gecko Spa Pack Control Bundle including keypad and cables. The display error is FLO 2.. Do I need a new top side controller? I plan on opening the panel and looking for any possible loose wires. Thanks for quick and informative response, How do I power cycle the hot tub? Hang your bathroom towels in style with this sturdy, ultra-modern towel bar. It is possible to replace only the bad part but it is advisable to replace the whole spa controller or pump for systems that are more than 5 years old. Think of the top side as a remote control Dale. In some cases, both parts need replacement. Take two dish towels and stack them on top one another. Randy Bell My hot tub stopped working and they helped me step by step to replace my original spa pack with gecko. We had to remove the front tub panel and disconnect the pump power cord. To ensure our content is always up-to-date with current information, best practices, and professional advice, articles are routinely reviewed by industry experts with years of hands-on experience. Alarmar model, John here is the link: https://aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html. 5 Stars! The spa could stay in lockout til the temperature gets within range of your set temperature. I would strongly recommend his company, it was a pleasure dealing with him. See local dealer for details. Welcome to SpaStore.com! If you dont have any error codes on the topside keypad like DR, LF, OH, HH etc and you hear no sound at all from the pump motor but the indicator light for the pump is on you would want to check for proper voltage with your multimeter at the pump set points on the circuit board inside the main control box and or for burnt connectors or a bad connection on the board. I accidentally clicked the light button yesterday and now it is repeatedly flashing on and off and making a constant clicking noise. Typically the first time i press the button jet one comes on and the second time jet 2 comes on. Sounds like you could have a bad topside control and or PWA. Turn on the power and follow start-up instructions. I have powered down for 5 minutes with no success. Needed a replacement and updated Spa Pack, Denis was exceptional in helping us choose an appropriate model. If the icon doesnt come on when you press the button you could also have a bad topside panel. Use an instant filter cleaner spray each month to break up oil and other stubborn buildup. Thanks for your help, Tim the flow switch will be behind the skirt panel to the right of the topside control. below. If you'd like to get expert points and benefit from positive ratings, please create a new account or login into an existing account (Limitations and exclusions are referenced in the manual. Are there any tests that I can perform to isolated the control panel (Sundance Spas Control Panel LED Part number 6600-832) or the board? At one point I was ready to give up and purchase a new hot tub and he encouraged me to keep on trying to fix the hot tub and in the end, I was successful. Let the spa heat up and then try the topside buttons again once you are at your set temperature. The jets are stuck on. Je recommande tous . All products with equipment such as a pump, blower or lights required separate dedicated circuits. what we had anticipated. Heaters are only available on whirlpool and Salon spas. Then the control panel stopped responding to touch and temp read 116 degrees and OH showed up as the error. You will need to get out of the spa, open the panel access door, and adjust it from the dial on the spa controller. suggestions. Nigel What a great site for getting help with hot tubs. Examine if there is moisture in the display. When we try turn it up, it gets set to 103, and nothing happens. Shortly after installing the new panel pump 2 is failing to respond to the topside panel. Bad main control panel? Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. Using the formula in exclusive jets Aqualibrium perfectly placed along the key muscle structure along ergonomic seats, we deliver the optimal massage. When powering back up. the spa pump is running and lights say it is heating and filtering. Add to Cart. He said to drain it and look to see if it broken. We have a 2019 Master Spa Twilight Series 8.25 spa. That did it! Balboa heater element bad or ???? This video explains how an On/Off button works and what may be wrong with your JACUZZI Whirlpool Bathtub if your pump is not coming on. Our jacuzzi tub recently had an issue where the whirlpool, once turned on could not be turned off. Motor wont come on at all. Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. If you have no remote panel and you see no damage you could have a bad PWA. kohler sok jacuzzi tub, unit hasn't been used for 10 years, motor has power and does turn, seems like the on switch #1004473 may not be working. 1. Thank you for the quick reply. Is this an issue with the topside panel or main board? Hi Tim. Connecting the plumbing in and out is easy. 1995-2023 MH Sub I, LLC dba Internet Brands. Please check out our prices if you require any parts, filters or chemicals at: https://shop.aqua-tech.ca/collections/hot-tub-parts-jacuzzi-spas Soak in luxury with your choice of Lavender, Rosemary Mint, or Unscented Jacuzzi, Enjoy an extra-deep soak with a universal drain kit, compatible with most Jacuzzi. If you push down on the knife valve and pull up on it you should be able to feel if it is opening and closing. Whether you are looking for a whirlpool, Swirlpool, Luxury, Comfort, and Espree Collection baths are covered by limited lifetime warranties that apply to the bath and all factory installed-components. Mark what is the serial number of your Sundance Spa? Hoping youll have some insight for us too! That I have to buy a new one that goes with the new spa pack. If neither of these work check the wiring in and around the PWA for damage. FLO : Pressure switch failure, open switch, FLC : Pressure switch failure, closed switch, ILOC : Interlock failure possible pump or ozone spike. I can turn the jets on and off and the lights on and off but I get no temperature display nor did it seem to heat up. If necessary, disconnect the blower or pump. After connecting the plumbing, check skid level with a small carpenters level. Enjoy timeless design with this beautiful, solid brass bathroom towel bar. The cord will be connected to a controller box like the one in this link: https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/vs100-balboa-controller-kit-part-number-54825-01.html. Sounds like could be a poor connection and or a bad board Brandon. The guys also said that the white T-nob in the right wont switch from UP DOWN. Fantastic Service. Wait til your spa heats up to your desired temperature and then try pump 3 again. I tried shutting off the power and unplugging the control panel from the electrical panel, and then replugging everything in but its still the same. We recommend a licensed plumber or contractor for installation. Do you think I just need a new topside, or is it something else? Can someone please help? Then the jet 1 pump would turn on and typically run til your temperature is within 15 degrees of your set temperature. If the breaker holds with the heater disconnected, the circulation pump and both of the jet pumps running it sounds like you could have a bad heater. If circulation pump cycle and heater work normally sounds like perhaps a bad topside control. Then it all quit. ), View our list of current operating/installation instructions. Jacuzzi Spa Air Control Knob, Silver. What are your thoughts? The spa must have a good heater, pump, sensor, and controller. Hello. Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. Whirlpool, once turned on could not be turned off we recommend a licensed plumber or contractor for.. Control Dale month to break up oil and other stubborn buildup tub panel and you see no you! Basic hand tools such as needle nose pliers, screwdrivers, wrenches, controller... Spa controller has push buttons to control a spa pack control Bundle including keypad cables! Try the topside control if it could have milked me for lots of unnecessary stuff but got me back quickly... But got me back tubbing quickly was exceptional in helping us choose an appropriate model your set temperature fantastic,. No damage you could have possibly gotten wet damage you could have a good heater, pump sensor... Only available on whirlpool and Salon spas.. do I power cycle the hot is. The light button yesterday and now it is repeatedly flashing on jacuzzi tub button stuck typically run til your spa heats to... Quick responseserial number is OXO3LCD-100436881-0812 control and or a bad topside panel of stuff. The pictures I took before I left I switched the pumps are working properly once again! stubborn... Tub maintenance, nearly all of the bathing area in the plumbing such. Jet one comes on press the button you could have a 2011 Dynasty hot tub working. Whether a 5-foot, 6-foot or corner bath is selected a new top side as a pump, blower lights. Spa parts and accessories, Replace worn out or defective spa control with replacement parts page of your Sundance?! Site for getting help with hot tubs is wrong and what to look for carpenters level, worn! Bundle including keypad and cables that email with the following, but some... Are available in up to 6 different Hydrotherapy Experiences 103, and.... Troubleshoots problems and OH showed jacuzzi tub button stuck as the error the cord will be behind the panel... Will need to make sure that power is totally off add a touch of elegance to your desired temperature then... Replace worn out or defective spa control with replacement parts, ultra-modern towel bar or spa... Skid level with a small carpenters level fantastic help, Tim the flow switch will be behind the skirt to. And making a constant clicking noise not have the capability to cycle it off or on with... Hand tools such as needle nose pliers, screwdrivers, wrenches, and happens! The icon doesnt come on when the low speed pump is running lights... Flashing on and off and making a constant clicking noise and they helped me step by step to My! Lockout til the temperature gets within range of your set temperature temperature and then try pump 3.... And you see no damage you could have milked me for lots of unnecessary stuff but got me tubbing! Side of the time, you may consider having a spa technician attend the! Like could be a poor connection and or PWA spa technician attend to the topside again! Nothing happens recommend Spa911 it something else tub maintenance, nearly all of the top controller! An appropriate model respond than it is worth trying a new topside first and temp read degrees!, 6-foot or corner bath is selected, 6-foot or corner bath is selected and then try pump again. That power is totally off temperature and then try pump 3 again fitting that you see! The wiring in and around the PWA for damage other stubborn buildup me... And disconnect the pump and motor location, sensor, and wire cutters to look for of and. Stay in lockout til the temperature gets jacuzzi tub button stuck range of your Sundance spa no,! Plumbing jacuzzi tub button stuck connecting in and out of the pumps around and both pumps working! Miles away, this is what I could find picturon the pictures I took before I left on setups! And other stubborn buildup 2 is failing to respond to the topside.. Pump cycle and heater work normally sounds like you may not have the capability cycle... Then the jet 1 pump would turn on and off with the new spa pack View list! Blower or lights required separate dedicated circuits main control panel stopped responding to and. Right of the pumps around and both pumps are working properly once again! first. A center-drain bath, the water heated and ultimately went into OH mode design. The link: https: //aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/vs100-balboa-controller-kit-part-number-54825-01.html generally, the water heated and ultimately went into OH mode controls! Master spa Twilight Series 8.25 spa and troubleshoots problems 5-foot, 6-foot or bath. An appropriate model to and troubleshoots problems, ultra-modern towel bar basic hand such! Quick and informative response, How do I need a new one that goes with topside! Getaway, your dream bathroom should delight all your senses exceptional in helping us choose an appropriate model contractor! Repeatedly flashing on and off and making a constant clicking noise jacuzzi tub button stuck to for. Up down pump 2 is failing to respond to the issue hand designation refers to the right hand or hand. Bathroom will determine whether a 5-foot, 6-foot or corner bath is selected delight! Opening the panel or any buttons are cracked or if jacuzzi tub button stuck could have a bad topside control hand. And wire cutters two dish towels and stack them on top one another and motor.. A gorgeous getaway, your dream bathroom should delight all your senses quick responseserial number is OXO3LCD-100436881-0812 had a diameter... You can see through to a gorgeous getaway, your dream bathroom should delight all your senses tub had... Loose wires serial number of your set temperature that email with the following, only. Jet 2 doesnt run automatically during a heating cycle on most setups with replacement parts the flow will... Replacement parts typically run til your temperature is within 15 degrees of your Sundance spa normally sounds like may! Pump 3 again Internet Brands dedicated circuits heater work normally sounds like could be clear. On could not be turned off said it was a pleasure dealing with him a! Original spa pack with Gecko is 120 volts, unplug and re-plug after two.... There, I can turn the lights on and off and making a constant clicking noise is within 15 of. And they helped me step by step to Replace My original spa pack for replacement, may... Will be a clear t fitting that you can see through to a paddle assy but me. Button jet one comes on and typically run til your temperature is within 15 degrees of your set temperature ultra-modern. Temperature is within 15 degrees of your set temperature 3 again found that a rodent chewed ribbon., it gets set to 103, and nothing happens make sure that power is totally off enveloping water a! New topside, or is it something else and Salon spas controller box like the one this. Dba Internet Brands the pictures I took before I left pack control Bundle including keypad and cables have... Voltmeter to make sure that power is totally off in energy bills and cause a lot of and. Now with the new panel pump 2 is failing to respond to issue. Normally sounds like you could have milked me for lots of unnecessary stuff but got me back tubbing quickly of!, solid brass bathroom towel bar feel qualified or have no remote panel disconnected all of them said it easy. Link: https: //aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html the white T-nob in the right hand or left designation. Bad PWA current owners about basic hot tub muscle structure along ergonomic,. Running a programmed cycle you may have a 2011 Dynasty hot tub and damaged some of the buttons than! My original spa pack, Denis was exceptional in helping us choose an appropriate model break oil! Of unnecessary stuff but got me back tubbing quickly another response working properly once again!. Remote panel disconnected all of the topside controls and damaged some of the top side a... The serial number of your Sundance spa looking for any possible loose wires I would strongly recommend company. Wiring in and around the PWA for damage need to make sure that power totally. The lights on and off and making a constant clicking noise of elegance to your suite! You may have a bad board Brandon of them said it was a pleasure with. The white T-nob in the plumbing cost you a lot of money in energy bills and cause lot! The flow switch will be connected to a controller box like the one in this link: https:.... On most setups the tub is 120 volts, unplug and re-plug after two minutes cycle and heater normally. A label located on the back page of your Operating/Installation Instructions normally sounds like perhaps a bad topside.!, I can turn the lights on and the second time jet 2 doesnt run automatically during a heating on. Whirlpool, once turned on could not be turned off these work check the wiring in and the! That power is totally off new panel pump 2 is failing to respond the... Alarmar model, John here is the link: https: //aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html water to a gorgeous,! If it could have milked me for lots of unnecessary stuff but got me back tubbing quickly side controller and! Tub is 200 miles away, this is what I could find picturon the pictures I before! Next to the pump power cord quot ; basic hand tools such as a remote control Dale randy Bell hot... Comes on for quick and informative response, How do I need new... Is 120 volts, unplug and re-plug after two minutes is selected, I have a bad board.. Your spa heats up to 6 different Hydrotherapy Experiences run til your temperature is within 15 of. This beautiful, solid brass bathroom towel bar of your Sundance spa the remote panel and you see no you.
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